Category: Leadership

Leading Knowledge Workers

  |   Leadership

There are several definitions of “knowledge worker.” Almost all them use a phrase something like “workers who think for a living.” But it’s more than thinking, it’s also making decisions and spotting opportunities. Knowledge work is different from manual work or clerical work. If you lead manual workers or  »  Read More

Doing The Most Important Thing

  |   Leadership

Many years ago, I accepted an invitation to join the board of a nonprofit. My first meeting was an eye-opener. A couple of months before, the board engaged a consultant and conducted a two-day offsite planning session. The board members identified the most important things the organization should do. My first meeting was  »  Read More

21st Century Leadership: Are we there yet?

  |   Leadership

It seems like we’ve been waiting for “21st century leadership” for a long, long time. Peter Drucker saw it as part of a major transformation to a knowledge economy. He thought that transformation began with the GI Bill after World War II. In 1992, he wrote that “If history is any guide, this transformation will not  »  Read More

Leadership: Set the Stage

  |   Leadership

In the theater, the stage is set for performance when scenery and properties are all where they’re supposed to be. If the stage isn’t properly set, it’s harder for the actors to deliver the performance that the playwright and director imagined. If you’re a boss, you should be doing what you can to set the  »  Read More

12 Ways to Treat People Like People

  |   Leadership

Margaret was one of the first people I hired for my business. She had recently retired from a big company and was looking for some part-time work. Her skills, personality, and the part-time work part all fit what I was looking for. We had pleasant interviews. I offered her the job I had. She said she’d take it. What  »  Read More

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