It’s 2020. It’s a new year and a new decade. Now what? You can plan. You can prepare. You can hope. But if you want your performance in 2020 to be better, you must do things differently. Here’s your year-end/new year “Do’s Checklist.” Take your time. What will you do more of? What will  »  Read More

“We only know two things about the future. It cannot be known. It will be different from what exists now and from what we now expect.” Peter Drucker wrote that more than half a century ago. Back then, businesses acted as if the future wouldn’t be all that different. We made 5 and 10-year business plans. At one  »  Read More

Everyone seems to agree that we need to transform our workplaces to make them both more human-friendly and productive. But most of the time, the people who want to do things a new way got about it in the old way. Academics have conferences where academics, “thought leaders”, and high-visibility executives come  »  Read More

. Everybody called him Al, even though his real name was Elmer. He lived in the industrial heart of Ohio back before it was the “Rust Belt.” The people who knew him thought he was an oracle. I met Al at a dry goods convention. I was there to give a speech. He was there because he owned and ran a dry goods store. In  »  Read More