It’s easy to slip into the belief that because you’re the boss, you’re the one who should be right all the time. Thinking that way can turn problem-solving conversations into contests where you strive to come out on top. Don’t do that. Gather opinions and data from everyone, discuss the options » Read More
Category: Communication
Boss’s Tip of the Week: Conversation is Power
Conversation is a boss’s power tool. Conversations are the most effective way to influence behavior and performance. One-way communication is not a conversation. Only conversation is conversation. This is only one of 347 tips in my ebook, Become a Better Boss One Tip at a Time. Just promoted from individual » Read More
Dr. Cole’s Conversation Lessons
It had taken a couple of months to get to this point. It all started when our year-and-a-half-old son had diarrhea. It got worse. We took him to a local hospital, but they couldn’t figure out what was going on. He kept getting worse until even Jell-O went right through without changing color. The doctors were » Read More
Boss’s Tip of the Week: Use pictures to supplement words
Words are great, but you’ll become a better communicator if you supplement them with pictures. No need to run out and take an art class. Use simple diagrams, maps, and flow charts to share your message. This is only one of 347 tips in my ebook, Become a Better Boss One Tip at a Time. Just promoted from » Read More
The Puccini Principle
David Belasco was one of the great figures in American theater history. He wrote, directed, or produced more than a hundred plays, launched the careers of many stars, and pioneered lighting and set design techniques that are still in use. He was known as “The Bishop of Broadway.” One of his plays was The » Read More