Category: Communication

Boss’s Tip of the Week: You’re the tone-setter

  |   Communication

If you’re the boss, you set the tone for your team. If you’re upset or flustered, your team will pick up on it. When you’re angry, they react to it. So, when you’re out of emotional sorts, find a way to get back in balance. Take a moment to set the tone you want before you show up to your team. If  »  Read More

Communication: The Pea Story

  |   Communication

When I was growing up we ate a lot of tuna noodle casserole. It was hearty and easy to fix and relatively inexpensive, so it was a favorite around our house. I know that other people, other parts of this great land, eat potato chips on their tuna noodle casserole. Some fancy folks, I’m told, put things like mushrooms  »  Read More

The Super Bowl of the Mysteries

  |   Communication

Thank you for the opportunity to present this report on exciting new findings that give us insight into life on Earth before The Great Flight. A brief review of commonly-known facts is in order. In what the natives called the early 22nd Century, life on Earth was eliminated by an Ice Age. Some human beings, our ancestors  »  Read More

Boss’s Tip of the Week: Give the gift of attention

  |   Communication

We spend a lot of our time staring at screens–computer screens, phone screens, TV screens–dividing our attention between the screen and the people around us. That says: “You’re not important enough for my full attention” to others. Here’s a better idea. When someone approaches you  »  Read More

Boss’s Tip of the Week: Understanding is not automatic

  |   Communication

No matter how good you become at laying out clear expectations, understanding will never be automatic. You have to check. Check to make sure your team member understands the assignment before you part company. You both should have the same idea of what will happen, when it will happen, and how performance will be  »  Read More

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