Conversation is a boss’s power tool. Conversations are the most effective way to influence behavior and performance. One-way communication is not a conversation. Only conversation is conversation. This is only one of 347 tips in my ebook, Become a Better Boss One Tip at a Time. Just promoted from individual » Read More
Category: Communication
Dr. Cole’s Conversation Lessons

It had taken a couple of months to get to this point. It all started when our year-and-a-half-old son had diarrhea. It got worse. We took him to a local hospital, but they couldn’t figure out what was going on. He kept getting worse until even Jell-O went right through without changing color. The doctors were » Read More
Boss’s Tip of the Week: Use pictures to supplement words

Words are great, but you’ll become a better communicator if you supplement them with pictures. No need to run out and take an art class. Use simple diagrams, maps, and flow charts to share your message. This is only one of 347 tips in my ebook, Become a Better Boss One Tip at a Time. Just promoted from » Read More
The Puccini Principle

David Belasco was one of the great figures in American theater history. He wrote, directed, or produced more than a hundred plays, launched the careers of many stars, and pioneered lighting and set design techniques that are still in use. He was known as “The Bishop of Broadway.” One of his plays was The » Read More
Boss’s Tip of the Week: You’re the tone-setter
If you’re the boss, you set the tone for your team. If you’re upset or flustered, your team will pick up on it. When you’re angry, they react to it. So, when you’re out of emotional sorts, find a way to get back in balance. Take a moment to set the tone you want before you show up to your team. If » Read More