Sometimes it’s difficult for team members to understand why their work is important. No matter what job they have, there’s a customer for the work, sometimes inside your organization and sometimes outside. Bring in customers to tell the team how the work they do makes a difference. This is only one of 347 tips in  »  Read More

Sure, you’ve got experience and you know how things should be done. But if you think you know the only way, you’ll miss out on some helpful innovation and miss an opportunity to improve the working environment. Two facts are important. First, you don’t know all the ways work can get done. Second, part of  »  Read More

Leadership is one of the few jobs where you can make the world and work better for other people. You can turn out great work that makes a difference for others. You can help team members grow and meet their own goals. You can help them do important work with people they like. You might be thinking “But there are only 6  »  Read More

Don’t think of empowering as distributing some limited amount of power based on worthiness. The best way to “empower” competent and willing team members is to get out of their way. When you have a team member who can do the job and pitches in to help, don’t think about permission. Instead ask  »  Read More