You document behavior or performance issues and your actions so that you can remember what you did and why. You document behavior or performance issues and your actions so that you can explain your actions and decisions to others.
You do this because you may have to explain what you did and why years after the incident in a hostile, adversarial environment. That’s also why you should learn to do it well.
This is only one of 347 tips in my ebook, Become a Better Boss One Tip at a Time.
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