Boss’s Tip of the Week: Don’t say “always”

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It’s tempting to tell a team member with a behavior issue that they “always” do something. Resist the temptation. “Always” is one of the deadly supervision words.

When you tell a team member that they “always” do something, you’re probably wrong. Even if you’re right, you’ve set yourself up for an argument that diverts discussion from the issue and necessary change.

Instead of using “always,” be specific about what and when and where.

This is only one of 347 tips in my ebook, Become a Better Boss One Tip at a Time.

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