Stories and Strategies from Real Life: 8/28/15

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Some of the best learning happens when you read stories about real people and real companies. Read them for ideas, for lessons, and inspiration. This week’s stories and strategies from real life are about Market Basket, Victoria’s Secret, Gap, Hill Co., and Flightradar24.

From Adam Vaccaro: A year later, things are going pretty well for Market Basket

“For Tom Trainor, last summer wasn’t an easy one of beaches or barbecues. He was out of work. He spent long hours in crowded parking lots under the hot, hot sun. And he had to rely on his daughters to teach him how to learn to use Facebook on the fly, so he could use the social network to help organize one of the most unlikely employee and consumer revolts in recent memory.”

Wally’s Comment: As a bonus, here’s a post by Daniel Korschun titled “Responsible Leadership at Market Basket.”

From Dan Eaton: L Brands posts good second quarter, but Victoria’s Secret swim a rare miss

“Columbus-based L Brands Inc. reported its second-quarter earnings and while the retailer was pleased with the overall results, sales of swimsuits were a rare disappointment for a company that has been operating around its all-time high on many fronts.”

From Mallory Schlossberg: Gap isn’t cool anymore — here’s its master plan to change that

“Now, America’s largest apparel retailer is embarking on a turnaround plan to recapture cool customers by reinventing its supply chain to compete with brands like H&M, Zara, and Forever 21 while also overhauling marketing and making key hires.”

From Diane Mastrull: Furniture store went from top to bottom, with benefits

“Linda Moran’s business went downhill. Yet it hasn’t hurt her chances as a finalist in a national competition recognizing retail excellence in sales and marketing of outdoor furnishings.”

From Scott McCartney: Who Knows Where Almost Every Flight Is Right Now?

“It’s 11 o’clock. Does your airline know where your flight is? Maybe not, but a couple of aviation geeks who crowdsourced a global tracking network do.”

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