Stories and Strategies from Real Life: 1/16/15

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Some of the best learning happens when you read stories about real people and real companies. Read them for ideas, for lessons, and inspiration. This week’s stories and strategies from real life are about Citibank, McDonald’s, Toast Café, Nasty Gal, InstaCart.

From Kellogg Insight: How Citibank’s Culture Allowed Corruption to Thrive

“Leaders can learn from a whistle-blower’s case against CitiMortgage.”

From the Economist: McDonald’s: When the chips are down

“After a long run of success, the world’s largest fast-food chain is floundering—and activist investors are circling.”

From Jonathan McFadden: Charlotte-based Toast Café looks to grow breakfast business

“Since 2005, Toast Café, which started in a Huntersville house-turned-eatery, has served patrons portobello mushroom Benedict, avocado omelets and lobster bisque, and salad and mac and cheese, all in an environment the owners describe as specializing in the family feel. One location turned to three in Charlotte’s Dilworth area, Davidson and Ballantyne. In 2013, Maynard and Burchill created a franchise system – opening the first last year in Tega Cay and another in Cary.”

From Teresa Novellino: Nasty Gal founder Sophia Amoruso hands over CEO role to Sheree Waterson, company president

“In what seems a surprise move, Nasty Gal founder Sophia Amoruso has handed the chief executive officer role over to company president Sheree Waterson. But given the company’s fast (but reportedly flattening) growth and Amoruso’s growing role as the brand’s creative genius, maybe it’s not such a shock after all.”

From Greg Bensinger: Rebuilding History’s Biggest Dot-Com Bust

“George Shaheen built one of the most glorious flops of the dot-com bust. Fifteen years later he is a believer again.”

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