Boss’s Tip of the Week: Go see the people you serve

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Go and see. Go and see the people on your team. We call that Management By Wandering Around (MBWA). Don’t stop there. Go and see your customers, whether they’re inside the company or outside. Try to see your team’s output from the customer’s perspective so you can do a better job.

This is only one of 347 tips in my ebook, Become a Better Boss One Tip at a Time.

Just promoted from individual contributor? Check out my book, Now You’re the Boss: Making the Most of the Most Important Transition in Business.

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