I went to 3rd grade in a small town during the 1950s. Mrs. McKinley was my teacher. She was one of the “tough” ones. I was eight and it was an important experience for me.
My 3rd-grade classroom was perfect for its place, time, and purpose. Today, though, an awful lot of workplaces are run just like that 3rd-grade classroom. That’s a problem.
3rd Grade in the Fifties
Everything was regimented and rule-bound in our classroom. We had assigned seats where we were supposed to sit with our backs straight, our hands folded, and our feet flat on the floor. If you wanted to go to the restroom, you had to raise your hand and get permission. Then, the teacher gave you a hall pass. If you were caught in the hall without a hall pass, bad things would happen. I assume they were too ghastly to describe.
In my 3rd-grade class, we did everything as a group. We learned our lessons, went to recess, lunch, and school assembly as a group. We participated in fire drills and duck-and-cover drills together. We did all those as a group. But the only way we were graded was individually.
Creativity was not rewarded. Getting the right answer was. The right answer, in this context, is the answer the teacher already knew when she asked the question.
In the 3rd grade, in the 1950s, that was okay. Today, it’s not. In many ways, if you want to have an effective team, you must get as far from that 3rd-grade classroom as possible.
Give People as Much Control as Possible Over Their Work Life
People crave control and the freedom to choose. Teams that give people as much control as possible do better. They have higher morale because people like freedom. They have higher productivity because people can use their strengths and follow up on good ideas.
Reward Group Achievement
What sense does it make to do all our work in teams and then, when it’s time to distribute rewards, do that all individually? The whole team should be responsible for high performance. The whole team should suffer if performance is subpar.
Besides, working on the productivity of the team can give you much greater improvements than working on separate individual productivity. We’re not talking about better by two or three percent. We’re talking about order of magnitude improvements. Teams leverage individual abilities.
In the 3rd grade, the teacher had the answer, and your job was to guess it. I wish that were only true in the 3rd grade. Early in my career I worked in a corporation that seemed to work the same way. The only ideas we pursued were ones the boss either had or approved of.
In the 21st century digital economy, you need every brain in the game and as many good ideas as you can get. Go for lots of right answers.
Recognize that most ideas, even the good ones, need work. Instead of sitting around and debating the ideas, try them out to see what works and what doesn’t.
And if you want to get more ideas from your team members, there’s a simple thing you can do. When someone shares an idea, praise them for it. Don’t wait to praise until you’ve gotten approval to try it, then tried it and found that it works. Praise right away.
Too many teams work like my 1950s 3rd-grade classroom.
Give people as much control as possible over their work life.
Work at making teams more productive.
Reward team achievement.
Go for lots of right answers.
Praise the people who come up with ideas.