I remember the first time someone cried in my office. I didn’t handle it well. My job that day was to fire Dorothy. It had been a long time coming. I inherited Dorothy, and she’d had “issues” for a long time. Her work was never up to standard. There were behavioral issues, too, and they affected the » Read More
Category: Supervision
Boss’s Tip of the Week: Most mistakes don’t matter
Here are two things you can count on. People (including you) will make mistakes. Most of those mistakes won’t need attention. Most mistakes are small. Most mistakes are evident to the people who make them. Most of those people will correct the error and learn from it. You can observe, but you usually don’t need » Read More
Boss’s Tip of the Week: Keep moving forward
Take every opportunity to move forward, even if it’s only a little. That means every conversation and encounter. Ask yourself: “What can I do right here, right now, to make things better?” This is only one of 347 tips in my ebook, Become a Better Boss One Tip at a Time. Just promoted from individual » Read More
Boss’s Tip of the Week: Let them grow
When people are new to the job, they usually require a lot of supervision. Your job is to help them learn the work. Then you should begin gradually backing off on the supervision so your team member can grow. In the end, that’s best for you, for your team member, and for the team. Let your people grow. This is only » Read More
Boss’s Tip of the Week: People who make mistakes
Everybody makes mistakes. Mistakes are when a person does something wrong that they normally do correctly. What should you do about them? Most mistakes are an “Oops!” They’re small, obvious to the person who made them, and easily and quickly corrected. Don’t worry about them. There are patterns of » Read More