In the Industrial Age when bosses often knew as much or more about the work as the people doing it, control may have been the core of supervision. Today, you probably don’t know as much as the people on your team about the details of their work. If you haven’t done so already, shift from a control mindset to an  »  Read More

“My daddy told me when I was a young girl A lesson he learned, it was a long time ago If you want to have someone to hold onto You’re gonna have to learn to let go.” Those lines are from Katy Mattea’s song, “Come from the Heart.” The following comes later in the same song. “In life as in love, you know I  »  Read More

Most people want to do the right thing. They’ve usually got good intentions and they have good reasons for what they do, even if they make a bad choice. That’s when the word “Why” can be your best friend. Ask “Why did you do that?” Your team member will answer you, often leading with the  »  Read More

I’ve had dogs for most of my adult life. I’ve tried to train them all, but I think I’m the one who’s learned the most. I’ve learned that different breeds do different things well. Bassets are great if you need to walk and track something. They’re happy to show you the way. They’re  »  Read More