In 1989, the Loma Prieta earthquake devastated Northern California. It put a huge crack in Candlestick Park, dropped a section of the Bay Bridge into the water, and rendered the building where I had my office too dangerous to enter. I shifted to using my home office full time for about a year. I began thinking about having  »  Read More

Annie was exactly the kind of boss you want at your company. Her team was a top producer. People loved to work for her. Some team members had been there for more than a decade. The ones who left almost always left for a great job somewhere else. That “somewhere else” is important. “Slave ship” is the best  »  Read More

Things are sure different than they were a month or so ago. Millions of people are now working from home. Behind closed doors, they’re doing things they never did before. Instead of going to meetings in glass-walled conference rooms, they’re videoconferencing. Some of them wear formal business shirts and tops  »  Read More

Engagement is more like a plant than it is like a building. It grows, you don’t build it. The best way to help it grow is to create an environment where growth can happen. If you’re a responsible for the performance of a group, you’re the gardener. Here are some things you can do to help engagement grow  »  Read More