Feedback. New bosses dread it. Experienced bosses hate it. Participants in my programs have told me that for over twenty-five years. So I’m always on the lookout for helpful advice on how to do that critical job well. “Conquering Your Fears of Giving Feedback ” is the headline of an interview with » Read More
Tag: Confrontation
If you’re worried about confrontation
It was one of the worst moments of my working life. I was the assistant manager in a distribution center and I sat down one of our warehousemen for a chat about his behavior, which needed improvement. Things started out just fine. Then, without warning it seemed, he was standing over my desk, red-faced, shouting and » Read More