Too many bosses want to have all the answers. Don’t be that kind of boss. Try asking questions Ask questions to find out more about the problem. Ask questions to make sure you know what the other person wants. Ask questions to learn more about your team members, Ask questions to demonstrate that you don’t know » Read More
Tag: Communication
Boss’s Tip of the Week: Take time to answer
Everyone has questions, but some people don’t ask them. So, when one of your team members asks a question, assume that others have it, too. Take the time to answer and check for everyone’s understanding. This is only one of 347 tips in my ebook, Become a Better Boss One Tip at a Time. Just promoted from » Read More
Boss’s Tip of the Week: The No Adjectives Rule
When it’s time to talk to a team member about performance or behavior, you’ll get better results if you do it without the adjectives. Your job is to describe the performance or behavior and their results so you and the team member can have a conversation about how things will change. When you use adjectives » Read More
Leadership and the Art of Confrontation
When you become a boss you become someone responsible for the performance of a group. In that instant, you become the designated confronter. Some people will behave poorly. Some will underperform. Someone needs to confront them about it and you’re it. Others may choose to, but it’s your job. You probably » Read More
Gentle Honesty
“Brutal honesty” is supposed to be a good thing. Lots of bosses pride themselves on it. But gentle honesty is better. Honesty is good. You want to be honest with team members about their behavior and performance. But for most bosses most of the time, the more brutal the honesty, the less likely it is to be » Read More