“What good can we make of this?” That was my mother’s guide to life. It was her way to encapsulate in a few words the idea that it’s better for you to act than to allow life to happen to you. She asked that question whenever I had one of those inevitable adolescent crises. She asked it when she got her » Read More
Tag: Change
Change Requires Emotion
For a long time, my father refused to use email. There were two reasons, neither of which involved being a Luddite. First, he never really saw how email could give him benefits that letters and phone calls already provided. Also typing was hard for him. My father used a slow, two-finger, hunt and curse system, made more » Read More
Change and the Gentle Pour
At first glance, it was easy to mistake Peter for a soldier. He had a very short haircut and the erect bearing we associate with military professionals. Peter was no soldier. He was a professional waiter. There aren’t many waiters like Peter around these days. He worked at a small private club where he wore a crisply » Read More
Organizational ADD
WebMD describes ADD as follows. “This condition is characterized by inattention, hyperactivity and impulsiveness.” We might think a person has ADD if he or she has trouble completing things and constantly jumps from one thing to another. That’s for people. What about companies? Here’s a brief » Read More