Category: Performance Management

Boss’s Tip of the Week: After the talk

  |   Performance Management

After you talk to a team member about performance or behavior, he or she should leave the meeting thinking about what they will do differently. Nothing else. Prepare and conduct your meeting to eliminate distractions, deliver helpful, coaching feedback, and offer workable suggestions. Clarify your expectations. Solicit  »  Read More

Boss’s Tip of the Week: People who are top performers

  |   Performance Management

People who are top performers can present your biggest challenges. You must keep finding new ways to help them grow, develop, and make progress. They are the people most likely to be the target of recruiting efforts. Don’t take them for granted. Praise them for their good work. Help them find new challenges and  »  Read More

Boss’s Tip of the Week: How to Analyze Performance Problems

  |   Performance Management

Diagnosing performance problems is part of every boss’s day. Here are three questions to help diagnose performance problems quickly and fairly. Start with the first question. Ask: Can they do the job? If they don’t have the skills, train and coach them. If they don’t have the resources, get the resources  »  Read More

Boss’s Tip of the Week: Take notes

  |   Performance Management

There’s a saying that the palest ink is stronger than the strongest memory. It’s accurate. One reason to take notes is so that you’ll remember important things. That’s not the only reason. Taking notes on a conversation or issue is a sign of respect. When you take notes you communicate  »  Read More

Leadership: Dinosaurs and Behavior Problems

  |   Performance Management

When I was a boy growing up in New York City, one of my favorite places in all the world was the American Museum of Natural History. And my favorite place in the museum was the giant dinosaur skeleton. I used to stand there gazing up through the rib cage to the ceiling that was far above my head, imagining what it would be  »  Read More

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