Before you assume that a problem is a supervision problem, check to determine if it’s a learning problem. If your team member lacks the knowledge, skills or abilities to do their job acceptably, help them learn what’s needed.

Consider a range of options. “Training” is only one of them. Today there are online sources, knowledge bases, and in-house resources available. Consider shoulder-to-shoulder learning from someone who knows how.

Most of the time in organizations people need to learn how to do things. That means they learn by doing and that means they make mistakes. Mistakes are the price you pay for better performance in the future.

This is only one of 347 tips in my ebook, Become a Better Boss One Tip at a Time.

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