Business is a team sport. And the people that make up those teams, complete with their knowledge and relationships, are the key to sustainable competitive advantage. You’re more likely to win the game if you build on their strengths and make their weaknesses irrelevant. For that, you should understand some basic  »  Read More

It was the Depression and people cut back on eating out. My grandfather’s restaurant failed and the family’s life changed in an instant. They moved out of the nice place they found when the restaurant was thriving and wound up in a third floor walkup. My grandfather went to work for the railroad, managing the  »  Read More

One thing that’s great about being a boss is that you get to share in the joy and success of others. It’s rewarding work, but that doesn’t mean that things go well every day. Some days, instead of grand visions and success, it will be puzzlement and pushing through the fog. Some days, people you trust  »  Read More

I met Lou when the small business I worked for brought him on as a partner to help us offer a new line of services. Lou had a great track record. By the time he came to us, he’d started two different small businesses and helped them grow into mid-sized business. He sold each business, convinced that it was time for a  »  Read More