Tag: Leadership

Boss’s Tip of the Week: The No Adjectives Rule

  |   Supervision
Boss’s Tip of the Week: The No Adjectives Rule thumbnail

When it’s time to talk to a team member about performance or behavior, you’ll get better results if you do it without the adjectives. Your job is to describe the performance or behavior and their results so you and the team member can have a conversation about how things will change. When you use adjectives  »  Read More

Boss’s Tip of the Week: Conversation is Power

  |   Communication
Boss’s Tip of the Week: Conversation is Power thumbnail

Conversation is a boss’s power tool. Conversations are the most effective way to influence behavior and performance. One-way communication is not a conversation. Only conversation is conversation. This is only one of 347 tips in my ebook, Become a Better Boss One Tip at a Time. Just promoted from individual  »  Read More

Watch What You Say

  |   Communication

Are you responsible for the performance of a group? If you are, what you say is important. Words matter. One danger is that common words and phrases can have unintended consequences. Here are three to watch out for. Be honest On great teams, teammates trust each other and the team leader. Great customer relations are based  »  Read More

The Fix is Never In

  |   Supervision

I remember the first time someone cried in my office. I didn’t handle it well. My job that day was to fire Dorothy. It had been a long time coming. I inherited Dorothy, and she’d had “issues” for a long time. Her work was never up to standard. There were behavioral issues, too, and they affected the  »  Read More

By and About Leaders: 7/22/14

  |   By and About Leaders

I think that one of the best ways to learn leadership isn’t studying “leadership” at all. Instead, study individual leaders in their natural habitat and decide what they do that you want to try. Articles by and about leaders and interviews with them are mini-case studies that show you an actual leader in  »  Read More

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