Boss’s Tip of the Week: When you’re criticized

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You won’t make it through life or work without receiving criticism that hurts. Often, it will follow the words, “Can I give you a little feedback?”

Sometimes the criticism will be valid and sometimes it will be unfair. Sometimes you will expect it and sometimes you won’t. Sometimes you’ll be angry or hurt. Whatever the situation, just say, “Thank you.”

Don’t defend yourself. Don’t apologize. Don’t explain. Just say, “Thank you.”

This is only one of 347 tips in my ebook, Become a Better Boss One Tip at a Time.

Just promoted from individual contributor? Check out my book, Now You’re the Boss: Making the Most of the Most Important Transition in Business.

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