Boss’s Tip of the Week: Don’t sugar-coat

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Become a Better Boss One Tip at a Time CoverDiscussions of poor performance with your team members will never be easy. But too many bosses sugar-coat their description of the issue. They think that will make it go down better. It’s a bad idea.

Sugar-coating legitimate criticism robs it of nutritional value. People can’t change unless they know what they’re doing wrong and why they should change. Don’t be mean or nasty or hurtful, on purpose, but tell the whole truth and why it matters.

This is only one of 347 tips in my ebook, Become a Better Boss One Tip at a Time.

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Dana   |   05 Feb 2017   |   Reply

I agree that many managers dance around the issues. But, I’ve also seen some brutal feedback sessions. How do you find the balance – direct but palatable?