When you’re training or coaching, it’s tempting to give people a general principle and follow it up with applications. Resist that temptation. We learn best when we get a concrete example first and then the principle. You can make things even more effective if you give several examples and let your team members develop the principle. It takes longer than just telling them the principle, but the learning is better.

Concrete first. Abstract second.

This is only one of 347 tips in my ebook, Become a Better Boss One Tip at a Time.

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