Category: Performance Management

Boss’s Tip of the Week: How to talk about behavior

  |   Performance Management

One thing new supervisors dread most is talking to team members about behavior. One thing experienced supervisors hate most is talking to team members about behavior. Here are three steps to start out right and increase the odds that your conversation about behavior will go well. Tell them why you’re talking  »  Read More

Boss’s Tip of the Week: Let them know what you expect

  |   Performance Management

The people on your team should know what you expect from them. If you don’t tell them, they will guess. At best, they will only get things partly right. That’s a recipe for chaos and confusion. It also means that hard working team members will be “caught” doing something wrong. That’s bad for  »  Read More

Boss’s Tip of the Week: Performance Solutions Checklist

  |   Performance Management

In your career as a boss, you’ll deal with hundreds of performance problems. Each one will have a unique solution, but most of them will fall into one of four categories. Use the categories as a checklist. Learning solutions work when the problem is a lack of knowledge or adequate skills. Resource solutions work when  »  Read More

3 Secrets of Better Performance Conversations

  |   Performance Management

We can laugh about it today. My new neighbor had just moved in across the street and, because he was new, he parked in just the perfect spot to block me from getting out of my own driveway. When I headed across the street, I was sure we were going to have a pretty good dust-up. I was ready. Imagine a fierce look and a  »  Read More

Praise Fundamentals

  |   Performance Management

Symphony conductor Otto Klemperer was like a lot of the bosses I had coming up. He was a demanding taskmaster who never, ever, praised the musicians who played for him. One day, though, the orchestra must have done an especially good job at rehearsal. Maestro Klemperer looked at them for a moment, gave a curt nod, and  »  Read More

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