Category: Communication

Boss’s Tip of the Week: Understanding is not automatic

  |   Communication

No matter how good you become at laying out clear expectations, understanding will never be automatic. You have to check. Check to make sure your team member understands the assignment before you part company. You both should have the same idea of what will happen, when it will happen, and how performance will be  »  Read More

The Richard Ewell Rules

  |   Communication

Richard Ewell became a Lieutenant General after Stonewall Jackson was killed in May 1863. At the Battle of Gettysburg, Ewell was commander of the Second Corps of the Army of Northern Virginia On July 1, 1863, Robert E. Lee arrived in Gettysburg. After he assessed the situation, he ordered Ewell to capture Cemetery Ridge  »  Read More

Boss’s Tip of the Week: Don’t make it a contest

  |   Communication

It’s easy to slip into the belief that because you’re the boss, you’re the one who should be right all the time. Thinking that way can turn problem-solving conversations into contests where you strive to come out on top. Don’t do that. Gather opinions and data from everyone, discuss the options  »  Read More

Sell your proposal with a great Executive Summary

  |   Communication

In 1941, Prime Minister Winston Churchill wrote the following to his First Lord of the Admiralty: “Pray state this day, on one side of a sheet of paper, how the Royal Navy is being adapted to meet the conditions of modern warfare.” Some call it the “Executive Summary.” Less formal people might call  »  Read More

Presentations: Tips to help you do better

  |   Communication

“More people are afraid of speaking in public than they are of death.” Wow. Don’t you wonder what question they asked to get that answer? I’m sure it wasn’t “Would you rather die or give a speech?” Throw away the statistics and surveys. What’s probably true is that a lot of  »  Read More

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