Category: Boss

Boss’s Tip of the Week: Learn to let go

  |   Boss

Part of your job is helping your team members grow, develop, and succeed. That’s easy when you control most of what they do. And it’s easy after you know you can trust them to act effectively on their own. The tough part is in the middle. That’s when you’re not quite ready, not quite sure that they  »  Read More

Boss’s Tip of the Week: Touch base a lot

  |   Boss

Great bosses touch base a lot. It’s a simple behavior that can make things better for everyone. When you touch base a lot, conversations happen naturally and conversations are your key tool. When you touch base a lot, the fact that you’re there is not an event, so it’s easier to observe and to get your  »  Read More

Becoming a Great Boss: Where to Start

  |   Boss

I’ve been observing, talking to, and studying great bosses for more than four decades. They’re all different. Great bosses are men and women. They’re tall and they’re short. Some great bosses are boisterous while others are very quiet. Some are blindingly brilliant, while others don’t seem very bright at all. The  »  Read More

The Ray Standard

  |   Boss

I was on my weekly errand run, checking out at a drugstore I visit frequently. As usual, Helen, the early morning cashier, was taking care of me. I asked her what was new. “Ray got promoted and moved to a bigger store,” she said. “I’m really happy for him.” “How’s the new store manager?” I  »  Read More

Boss’s Tip of the Week: Think Small

  |   Boss

The common advice is to think big and stretch your boundaries. That’s good advice, but there are times as a boss when it’s best to think small. Catch problems when they’re small and they’re easier to solve. Lots of small course corrections are easier than a few big ones. Small wins maintain momentum  »  Read More

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